Frequently Asked Questions
Everything you need to know about shopping with The Mayfair.
What is the standard shipping timeframe?
We offer express shipping worldwide. Orders within the UK typically arrive in 1-2 business days, while international deliveries take between 5-7 business days depending on your location.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Where are The Mayfair garments manufactured?
Quality is at our core. Our collections are designed in London and ethically manufactured in boutique ateliers across Italy and Portugal using premium, sustainable fabrics.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer seasonal sales or discounts?
To maintain the exclusivity of our pieces, we host limited seasonal sales. We recommend signing up for our newsletter to receive early access to these events and a 10% discount on your first full-price order.